Shipping policy
Shipping Policy
Ashé Skin Care & Cosmetics ships throughout the United States and to select international destinations.
U.S. Shipping
Free U.S. shipping on orders $50 or more.
For orders under $50, available shipping options and rates are calculated at checkout.
International Shipping
International shipping is available to select destinations. Available shipping methods and rates will be displayed at checkout.
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These additional charges are the responsibility of the customer.
Order Processing
Orders are prepared and shipped as quickly as possible. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Please verify your shipping address before placing your order. Once an order has been processed or shipped, we may not be able to make changes to the delivery address.
Delivery
Delivery times are estimates and are not guaranteed. Delays may occur due to shipping carriers, weather, holidays, customs processing, or other circumstances outside of our control.
Lost, Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us at info@asheskincare.com with your order number and photos of the package and items received.
For packages that appear lost in transit, please contact us so we can review the tracking information and assist you.
Contact Us
For shipping questions, contact:
Ashé Skin Care & Cosmetics
Email: info@asheskincare.com
Phone: 1-800-980-2743 (ASHE)